COLLECTIONS SUPPORT ADMINISTRATOR
Liberty Power is one of the nation’s fastest growing retail electricity suppliers. Located in South Florida, we were founded in 2001 with the mission of offering small and medium sized-businesses the value and customer service typically reserved for large customers. We’ve grown to successfully serve the mass market as well as Fortune 500 companies and government entities. Today, we operate in ten markets that have provided freedom of choice through deregulation. Our vision is to become the leading provider of low-cost, reliable electricity to businesses across America. We are a group of humble, hungry, and smart people who move quickly together in executing the best business ideas. To drive that growth, we are looking for highly energized, innovative, and experienced professionals who believe in teaming together to win business!
Liberty Power is proud to provide energy solutions and savings that fuel the growth of business and the economy. As a result of our growth, we are seeking a Collections Support Administrator.
Summary
The Collections Support Administrator will provide administrative and clerical support to the Collections Department. This will facilitate the timely collection of Accounts Receivable.
The Collections Support Administrator will be responsible for the following duties:
* Assist Management in ensuring that Collection Action Guidelines for calls, letters and actions are met.
*Utilize excel to sort, filter and create subset reports for Collection Calls. This may be replaced with IT Designed ‘Campaign Manager’ type reports. This will be done daily.
* Distribute Call lists to Collection Team daily. Future task will be to upload call list in the Collection dialer.
* Utilize excel to sort and create subset reports for Disconnection and De-enrollment requests according to established guidelines and send to enrollment.
* Utilize reports to organize Collection Action for Management Approval.
* Prepare packages for Collection Agency Placement and compile packages in response to Collection Agency requests.
* Generate Collection letters: Reminders, Disconnection and De-enrollment according to established guidelines.
* Send Collection Letters and Welcome Kits.
* Fax information such as invoice requests and statements to customers.
* Update ISTA database with notes of Collection activity as it pertains to letters sent and Disconnections, De-enrollments and Collection Agency updates.
* Research AR discrepancies with guidelines provided.
* Process AR updates as instructed.
* Organize and maintain file system.
* Make copies of correspondence or other printed materials.
* Other projects as assigned.
QUALIFICATIONS
The ideal candidate will possess a minimum of five years of experience in a senior level administrative role. In addition, the Collections Support Administrator must possess the following skills:
* Excellent written and verbal communication skills.
* Self-motivated, requiring little supervision to complete assigned projects or tasks. Ability to organize, plan, and control areas of accountability.
* Must be able to interact and communicate with individuals at all levels of the organization.
* Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
* Proven ability to multi task.
EDUCATION/EXPERIENCE
Minimum of 5 years related experience.
COMPUTER SKILLS
MS Office – Word, Excel, Outlook, Access, PowerPoint
In return, Liberty Power provides excellent compensation and benefits, including paid medical, dental, and vision insurance premiums for employee and family, and matching 401K contribution.
If you are interested in applying for this exciting opportunity with Liberty Power, please reference the job title in the subject line of your email and send your resume with salary requirements to: careers@libertypowercorp.com
As an Equal Opportunity Employer, we value a diverse workplace.
