If Your Power Goes Out
No matter which retail electric provider you choose, your electricity will continue to be delivered safely and reliably by your local utility or wires company, which is still regulated by your State Utility Commission. They are still responsible for maintaining the reliability of the poles and wires that deliver your electricity supply to your business. If you have a service interruption or other power reliability problem, you call the wires company. Their phone numbers to call when your power goes out are on every bill you receive from Liberty Power.
Meter Questions
Because your local wires company still charges for the delivery of electricity, they still read and maintain your meter. The utility informs Liberty Power of your actual meter readings, which we use for billing.
Sales and Service Requests
Whether you're calling to get a quote, set up service, have a questions about your account, or want to refer a friend, we've made it easy for you to call with just one number: 1-866-POWER-99 (1-866-769-3799).
And when you call Liberty Power during regular business hours, you'll always speak to a live Customer Care Representative who will answer your call within 30 seconds. No long holds, no talking to machines, no wasting your valuable time.
